“As Mums, we are in it together- raising the future. We are a village of future makers. So let’s support each other.”
Marissa Hermer
FAQs
❓ When do Raising Mamas programs run?
📅 Our programs run in alignment with Queensland school terms. Each term runs for 10 weeks, with new groups starting at the beginning of each term.
❓ How soon can I start after birth?
👶 You can start whenever you feel ready! Many mums join within the first few weeks or months. If you're unsure, chat with your healthcare provider about when might be the best time for you and your baby.
❓ My baby will be 4 months old at the start of the term—should I book into 0-5 or 4-12 months?
🌱 If your baby is close to transitioning, we generally recommend the 4-12 month group to help you prepare for upcoming milestones. If you're new to Raising Mamas, the 0-5 month group is a great place to start!
❓ What happens if my baby or I are unwell?
🤒 If you or your baby are unwell, we ask that you please stay home to help prevent the spread of illness within the group. Your health and the wellbeing of other mums and babies are our top priority. If you need to miss a session due to illness, you’ll still have access to the group chat for updates, and in some cases, we may be able to offer a make-up session.
❓ Can I bring my older toddler/child?
👦 Our groups are designed just for mums & babies to create a calm, supportive environment. We understand that childcare isn’t always an option, so if you have concerns, please reach out, and we’ll see how we can support you.
❓ What if I miss a session?
💬 No worries! You’ll still have access to the group chat for updates, session notes, and continued support. In some cases, we offer make-up sessions so you can still experience the full program. Availability varies by location.
❓ Can I attend casually instead of enrolling for the full term?
🎟️ Our groups are designed for a full 10-week experience, but casual passes may be available depending on space. Priority is given to full-term registrations.
❓ What is your cancellation policy?
❌ We are unable to provide refunds within 5 business days of the program start date. If you need to cancel before this, please contact us as soon as possible.
❓ Can I bring my partner or support person?
❤️ Raising Mamas groups are designed just for mums and babies, but some locations offer special meet-ups where partners, grandparents, or other support people are welcome! Let us know if this is something you’d love to see.
❓ What should I bring to a session?
👜 Just yourself, your baby, and whatever makes you both comfortable! Many mums bring a small blanket for their baby, a bottle or snack, and a toy. Our locations are pram-friendly, and there’s always time for coffee and chats!
❓ What happens if my baby cries during a session?
🤱 Babies cry, and that’s totally okay! Our groups are a judgment-free space where you can tend to your baby however you need—whether that’s feeding, cuddling, or stepping out for a moment. No pressure, no stress!
❓ Can I pay in installments?
💳 Yes! We offer flexible payment plans. If you’d like to set one up, please fill in the Contact Us form on our website.